In accordance with the Cabinet of Ministers of Ukraine № 172 (dated March 19, 1994), perfumes and cosmetics of proper quality can not be returned and exchanged.
Only goods with manufacturing or factory defects within 14 days from the date of purchase are subject to exchange.
The buyer agrees that the goods he purchased are not exchanged or returned if:
- After purchase, the item has been used, package integrity and/or completeness has been compromised,
- The item was purchased as a discounted item,
- The item doesn't correspond to the order (assortment, quantity)
Money return
If the purchased goods are subject to return or exchange, the funds will be fully refunded to the buyer or the goods will be replaced within 3 working days from the date of processing the return.
If the item is returned or exchanged, the shipping costs are paid by the seller.
To make a request for a refund or exchange, please call +38 093 122 12 22, mentioning the number of the order, the reason for return and the photo of the product with manufacturing or factory defects.